10 rules of Business

1. Customers are the most important people in our business.

2. Customers are not dependent on us we are dependent on them.

3. Customers do us a favor, when they call we are not doing them a favor, when serving them.

4. Customers are not interruption of our work - they are the purpose of it.

5. Customers are part of our business not outsiders.

6. Customers are not cold statistics- they are human beings with feelings and emotions like our own.

7. Customers are not people to argue and match with.

8. Customers are people who bring us their wants it is our job to fill them.

9. Customers are deserving of the most courteous and attentive treatment we can give.

10. We are in the Service Business and satisfied customers are the lifeblood of our business.